Need help?
A server that won't start, a payment, a question before you get going: here's how to reach us.
From the console
Already a customer? Click “Help” in the console: your message reaches us with your account attached, nothing to copy. Our replies arrive by email and in the notification bell.
Open the consoleBy email
For any question, including before you create an account. Include your account's email address and the name of the server concerned.
support@tickserv.comA payment issue
Payment declined, credit not showing up, receipt to correct: write to us with the date and amount shown on the Stripe receipt.
support@tickserv.comMany answers are already in our guides: see the guides · Legal notice